Who we are
BattCrate is a supply-chain integration, product-selection and custom-coordination service provider for battery components and battery packs, serving B2B buyers such as distributors, integrators, assemblers and OEM customers. This website is our product catalogue and inquiry channel. You can contact us at [email protected].
What we collect through the inquiry form
When you submit the “Request a Quotation” form on this website, we collect the details you enter, typically:
- your name;
- your email address;
- your company name;
- the product model you ask about (this may be pre-filled from the product page you came from);
- the content of your message, including any specifications or quantities you choose to share.
Our hosting systems also record standard technical information when any page is visited, such as IP address, browser type and the pages requested, as part of normal server logging.
How we use this information
- to read, reply to and follow up on your inquiry;
- to prepare quotations and confirm specifications, packaging, minimum order quantities and lead times per order;
- to coordinate sourcing and customisation work connected with your inquiry or order;
- to keep a business record of our correspondence with your company.
We do not use inquiry data for unrelated consumer marketing, and we do not sell your personal data to third parties. Information is shared only where it is necessary to handle your inquiry or order — for example with a component supplier or a logistics provider, and then only the details relevant to that step — or where we are required to disclose it by law.
Cookies
This website uses cookies that are necessary for it to function, and may use cookies that help us understand how the site is visited so we can improve it. You can block or delete cookies in your browser settings; the catalogue and the inquiry form will still work, although some preferences may not be remembered.
How long we keep it
We keep inquiry correspondence for as long as it is needed for the business relationship it relates to, and to meet record-keeping obligations. If that purpose ends, you may ask us to delete your personal data as described below.
Your choices and deletion requests
You may ask us at any time what personal data we hold about you, ask us to correct it, or ask us to delete it. Send your request to [email protected] and we will respond within a reasonable time.
Changes to this policy
If this policy changes, the updated version will be published on this page.